FAQ
To place an order, just browse our categories of perfumes and Attar, add the items you'd like to your cart, and then complete the checkout process. You will be asked to input shipping information and select a payment method to complete your order.
For payment, we accept various methods, including major credit cards (Visa, MasterCard) and Cash on Delivery.
No, currently we ship only countrywide. Shipping costs and delivery may differ from one place to another. For precautions, please refer to our shipping policy. (Here link will be added of our shipping policy)
Orders are usually delivered within 4-5 working days. The time it takes to reach you will mainly depend on the mode of shipping chosen and your location. Standard shipping normally takes 5-10 business days.
Yes, we have a very lenient and easier return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 15 days of receiving it. The bottle must be unopened and in its original packaging. Please direct to our return policy for details.
Absolutely! We assure you that all our perfumes by Bin Humayl are 100% genuine, as we acquire them directly from manufacturers & authorized distributors.
Yes, we do and offer this service on an extra charge. You select that at checkout and will find some very nice styles to choose from.
You can reach our customer service team through our contact form, by email, or by calling our helpline during business hours. More details can be found on our Contact Us page.
Yes, we offer discounts for bulk orders. Please get in touch with our sales agent for more details and to discuss your specific requirements.
After your order has been shipped, you will receive a confirmation email with a tracking number. You can use it to track your order on our website or the carrier's website. Track Your Order (here we can Add a Link to the tracking page)
Always store perfume in cold and dark places because sunlight can turn around some reactions in it, making the perfume smell differently, and scent and projection may also seem different.
The everlasting scent really varies so much more in periods. This includes the area of application, time of year, and amount used. To give you an idea, we've even gone ahead and put more information regarding the lasting power of each scent in the Performance section of the product page.
The cash-on-delivery option is convenient for our customers; however, for orders exceeding 15,000 Rupees, 50% of the payment must be deposited in advance. This arrangement guarantees a smooth delivery of the order and benefits both parties involved in the transaction.
Return and Exchange Policy:
We welcome returns and exchanges for all merchandise within fifteen days after purchasing. For return or exchange, all products must be in their original, unused state with no more than ten percent used or damaged. Kindly WhatsApp us at +92 336 4445153
Refund Policy:
When we get the returned item, we will send you an email to confirm receipt and also notify you of the approval or rejection. If your refund is approved, we will initiate the refund, and the credit will automatically be applied to the original method of payment.
Shipping
You will pay the return shipping fees. Such fees cannot be refunded. Your refund will be processed after deducting the return shipping fee, where applicable.
Delivery Exchanges
Delivery time of the exchanged item will vary depending on where you live.
At the moment, we’re exclusively an online service with no physical outlets. But don’t worry—our delivery straight to your door makes it easy for you to enjoy what we offer!