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Privacy Policy

At Bin Humayl (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.


1. Information We Collect

1.1 Personal Information You Provide

When you interact with our website, we may collect:

  • Identity Data: Name, username, date of birth (for age verification)
  • Contact Data: Email address, phone number, WhatsApp number, shipping address, billing address
  • Transaction Data: Products purchased, order history, payment details (processed securely via payment gateway)
  • Account Data: Username, password, profile information
  • Review Data: Product reviews, ratings, and uploaded images
  • Communication Data: Messages sent via contact forms, email, or chat
1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Device Data: IP address, browser type, operating system, device type
  • Usage Data: Pages visited, time spent, links clicked, referral source
  • Location Data: Approximate geographic location based on IP address
  • Cookies & Tracking Technologies: See our Cookie Policy below

2. How We Use Your Information

We use your personal information for the following purposes:

PurposeLegal Basis
Process and fulfill your ordersContract performance
Manage your account and profileContract performance
Send order confirmations, shipping updates, and invoicesContract performance
Respond to customer service inquiriesLegitimate interest
Process payments and prevent fraudLegal obligation / Legitimate interest
Send marketing communications (with your consent)Consent
Improve our website and product offeringsLegitimate interest
Comply with legal obligations (tax, accounting, etc.)Legal obligation

 

3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

  • Service Providers: Payment processors (Stripe, PayPal), shipping carriers (FedEx, DHL, USPS), email service providers, hosting providers, and analytics services (Google Analytics)
  • Legal Requirements: If required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: Any other purpose disclosed at the time of collection

We do NOT sell your personal information to third parties.


4. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for website functionality (cart, checkout, login)
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Track your browsing to show relevant perfume recommendations and ads

You can control cookies through your browser settings. Disabling cookies may affect website functionality.


5. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure payment gateway integration (PCI compliant)
  • Regular security updates and monitoring
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


6. Data Retention

We retain your personal information only as long as necessary:

  • Order Data: 7 years (for tax and accounting purposes)
  • Account Data: Until you delete your account
  • Marketing Data: Until you unsubscribe
  • Review Data: As long as the review is published

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please get in touch immediately.


8. Third-Party Links

Our website may contain links to third-party websites (social media, affiliate partners). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.


9. Email Marketing & SMS

When you subscribe to our newsletter or provide your phone number:

  • You may receive promotional emails, perfume launch announcements, and special offers
  • You may receive SMS updates for order status (transactional) or promotions (with consent)
  • You can unsubscribe at any time using the “Unsubscribe” link in emails or replying “STOP” to SMS

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this page regularly.


11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please get in touch

 

This Privacy Policy applies solely to information collected through our website and not to information collected offline.